Privacy Policy

Privacy policy

This privacy policy explains how we use the personal information you provide and we collect about you when you use our website and its associated services. If you register on our website as a recruiter and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us.

What we do

Use of our website by job seekers and registration on it are free of charge. When you register as a job seeker you are engaging with us to provide you with online recruitment services. These services require us to keep in regular contact with you about potential vacancies that we believe may be of interest to you and we will maintain contact you by phone, email or SMS messaging. Our email and SMS messages may contain links directly to information provided by employers or other third-parties.

We will assume that you are willing to be contacted by us concerning your registration on our website and the associated services we provide, by phone, email and SMS message unless you tell us to the contrary by selecting the de-registering option on our website, after which we will not contact you further about potential vacancies.

How you can improve your account and data security

Online security risks can be minimised by ensuring that your passwords are always kept secure. We recommend you follow the following password security advice:

• always use a password which is personal and does not contain your name, email address or the word 'password';
• ensure your password contains both lower and upper case letters, and numbers;
• never give your password out to anyone - we will never ask you for your password;
• change your password at least once every three months;
• try to memorise your password so that you don't need to write it down;
• try to use a different password for each different website you use.

In order to ensure your security online we ask that you never include any of the following in your CV, in emails to us or in other materials submitted to our website:

• National Insurance number
• Driving license number
• Bank details
• Credit card details
• Passwords
• Date of birth

Lawful basis for our processing of your personal data

Legitimate Interest:

We process your personal data when it is in our legitimate interests to do this in order to provide our services. Our legitimate interests include (but are not limited to) the following: introduction of job seekers to recruiters; sending of job alerts; the measures we take in order to ensure the security and integrity of the services we provide; promoting, marketing and advertising our products and services; analysis of our users’ behaviour, activities, preferences and requirements; the handling of customer contacts, queries and complaints; making available the services through our website to our users (recruiters, job seekers, and those interested in learning more about the services we offer; the sharing of personal data with our third party suppliers (e.g. database providers) who act as our data processors to enable us to provide our services.

Consent:

On some occasions, we may want to process your personal data with your consent. When your consent is required, we will clearly indicate this is the case and that you have the right to withdraw your consent at any time. When you do so, we will cease to process such data.

The processing is required under legal obligation:

We may process your personal data to comply with a legal or regulatory obligation e.g. detecting, preventing or investigating crime or fraud including working with law enforcement agencies.

What Information do we collect about you?

The personal information we collect about you may include the following:

• the information set out in your CV,
• general identification and contact information e.g. your name, residential address, email address, phone details,
• information to enable us to provide our services, e.g. your date of birth and location, your preferred job location and the kind of work you are interested in,
• your preferences about marketing,
• statistical information e.g. about website visits.

We collect personal data about you when you register with us in order to provide you with the recruitment services that are available through our website. If you upload a CV, covering letter, personal statement or other similar document or information we will keep that information for as long as you want to remain registered with our website.

What do we do with your personal data?

Job Seekers:

By registering with our website, it is understood that job seekers are actively soliciting contact from prospective employers and recruiters about opportunities which match the job seekers’ fields of interest. If you are a job seeker, we will make your personal data available to recruiters and employers who use our website to find suitable employees for specific vacancies they are seeking to fill. The primary purpose of our website is to allow job seekers, prospective employers and recruiters to find each other. Job seekers have can control the extent to which their personal data is shared with recruiters and prospective employers through the contact preferences section of the "your account" section on our website. For job seekers, we will use your personal data to supply you with the recruitment services that we provide, including job alerts, and so as to manage your account and to provide you with information about our recruitment services.

Marketing

From time to time, we would like to tell you more about the services available through our website. We will do this by sending you marketing emails if you subscribe to them when you sign up to our website (by ticking the relevant box where indicated). You can unsubscribe by clicking the unsubscribe link in subsequent marketing emails.

Data Sharing and Transfers

Job Seekers:

As part of the recruitment services we provide we may make your personal data available to third parties such as recruiters, direct employers and their agents or other business partners. We attempt to verify the identity of these third parties when they sign up with us, however we do not make any warranties as to their authenticity. This would normally happen when you apply for a job through our website or when a recruiter downloads your CV as part of the services they purchase from us. These parties will also be data controllers of your personal data. The amount of personal data we share with these parties depends on the options you select when you create or update your account.

All users:

We may share your personal data with third party service providers who assist us in carrying out our business activities. These third parties act as our data processors and are bound by strict contractual provisions to only process your personal data under our instructions and for the limited purposes we permit them. These third parties include (but are not limited to) our accountants; auditors; external legal advisors; external IT providers; support and hosting service providers; printing, advertising, marketing and market research and analysis service providers, technical engineers, data storage and cloud providers and all other outsourced service providers (such as communication providers) that assist us in the provision of our services.

We may also share your personal data with courts, tribunals, regulators and other governmental and public authorities to:

(i) allow us to pursue legal remedies,

(ii) to enforce our terms and conditions and protect our operations,

(iii) to comply with legal process,

(iv) to comply with applicable law, and

(v) to respond to requests from public and governmental bodies.

Your personal data is stored on our servers which are in the European Economic Area.

Access to your information and correction

We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. You are free to de-register from our website at any time and we will then delete your data from our systems, unless we are in the process of responding to a complaint that you have made. Amendments to or de-registering from your account can be made online by signing in to your account or by contacting us.

Other websites

Our website contains links to other websites. This privacy policy only applies to our website, so when you click on links to other websites you should review their relevant privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we place any updates on this web page. This policy was last updated on 20 October 2023.

How to contact us

Please contact us by email at cservices@gemsight.co.uk if you have any questions about our privacy policy or the information we hold about you.

How do you remove your name from the database?

You can contact us to request for your account to be closed at any time, which will be confirmed by Reed.

How do you unsubscribe from future mailings?

If you have registered on our website you can stop receiving marketing emails by updating your contact preferences.

How can you obtain details of information held about you?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at cservices@gemsight.co.uk. .

Complaints

If you would like to make a complaint about how your information is being used by us, or how your complaint has been handled, email us at cservices@gemsight.co.uk.